1.What is PayPal?

Paypal, an ebay company, allows any individual or business with an email address to securely, eassily and quickly send and receive credit card or bank account payments without revealing those details. Paypal uses the world’s most advanced proprietary fraud prevetion systems to create a safe, global, real-time payment solution.  Paypal is free to join and easy to use. More information, please go to www.paypal.com.au 

2.Will the item change colour?

With all metals gold and silver are prone to a little tarnishing with time also perfume and acid in a persons skin may increase chance of tarnishing. But you can use our anti-tarnished cloth to keep the jewellery clean as this will keep it looking shinning and new. 

3.What is your return policy?

If you are unhappy with the item for any reason, it can be returned within 14 days of receipt. You can choose replacement or refund. Returned items must be in the original condition, not worn or altered. Shipping charges and insureance cost are non-refundable. 

4.The items are urgent, please hurry!

We’ll do our best to process your orders ASAP. However, please allow a reasonable time frame for the order to be processed and delivered to you.

 5.Can I have my order shipped to a P O Box?

Yes!

 6.How do I know when my order has been shipped/Posted?

You’ll automatically be notified via email of the dispatch once your items are on their way. 

7.Regaurding GST?

GST is included.

 8.Which Payment methods do you accept?

Payment options include direct deposit and personal cheque or shop safely online using the PayPal Buyer Protection shield which provides insurance for your purchase at no additional cost. We are happy to do a refund or exchange on our jewellery within 14 days of purchase.